Before you talk to any dealer, know what a sound process looks like. Five standards. Treat them as iron rails. Any dealer worth your time will meet every one.
Standard 1: Time to review before you commit
Nobody should rush you into buying metal. A sound dealer hands you the numbers in writing and steps back. If someone presses you to decide on the spot, walk away. Pressure is the oldest trick in this trade.
How we hold this line:
You get the numbers in writing. You review them on your own clock. You decide when you are ready — not before.
Standard 2: The exact margin on every product
You deserve the exact dealer premium on each product — not a vague "starting at 4%." A bullion bar (3-8%) and a semi-numismatic coin (15-35%) sit in different worlds. One number for the whole order means someone is blurring the picture.
How we hold this line:
You see the exact margin on every product we put forward, plus all custodian and vault costs — in writing, before any commitment.
Standard 3: Every cost documented in writing
Any cost worth paying is worth seeing on paper. A sound dealer sends a written breakdown of your specific numbers and terms — not a glossy brochure or a spoken quote. You should hold a document you can bring home, show your spouse or advisor, and read at your own speed.
How we hold this line:
A written document with your specific costs and terms — yours to keep and review — before any funds change hands.
Standard 4: Products matched to your goals, not the dealer's margin
A bullion bar might carry a 5% dealer premium. A semi-numismatic coin might carry 25%. If a dealer steers you toward the higher-margin product without stating why, that is a clash of interests. You should see the margin on each product laid side by side.
How we hold this line:
You see the margin on every product we put forward, side by side, so you can weigh the choice with open eyes.
Standard 5: Numbers in hand before your capital moves
Sequence matters. You see every cost in writing before a single dollar changes hands. If a dealer asks you to open an account or wire funds before showing exact numbers, that is backwards. Your capital stays put until you have reviewed and signed off on a written breakdown.
Our order of operations:
- A call to talk through your goals
- A written breakdown of all costs, with specific product margins
- You review the document on your own time
- You decide whether to go forward
- Only then does any capital move
The foundation we build on
Every pledge worth making is worth putting on paper. Here is what we do for every client, without exception:
- Put all costs in writing before asking for any commitment
- Spell out the specific margin on every recommended product
- Set down buyback terms from the start
- Give you all the time you need to review without pressure
- Hand you records you can share with your family or advisors
See the standard for yourself.
One call. Written numbers before you decide anything.