Shipping & Delivery

Your metals ship with a private carrier. Every box is insured and tracked from vault to door. An adult signs for each delivery.

After your payment clears, the team wraps and boxes your metals in plain packaging. No name, no logo on the outside.

You get a tracking number by email. Follow your shipment in real time. Call your rep with questions at any point.

Most orders ship 1 to 3 days after payment clears. Transit runs 2 to 5 days. Plan for 5 to 8 days end to end.

Wire transfers clear fast — often within 24 hours. Checks may take 5 to 7 days. Your email receipt shows the ship date.

Plain brown box. No logos, no markings. Nothing on the outside gives away what sits inside.

Inside, each piece is wrapped to stop scratches. The box is sealed with tamper-proof tape.

Every order needs an adult signature. The carrier will not leave your box at the door.

If nobody is home, the carrier tries again or holds it for pickup. Your signature proves the metals reached your hands.

You choose: home delivery or a secure vault. A vault stores your metals in an insured, audited space. This is standard for IRA metals.

Your metals move straight from our vault to the storage vault. No middleman. The vault confirms receipt and your account updates on its own.

Need help picking a vault? Your rep can walk you through each option and its costs. Everything goes in writing before you decide.

Every shipment is fully insured from vault to your hands. If a box is lost, stolen, or harmed, you’re covered. Your metals get replaced at no added cost.

Report any issue within 48 hours. Photograph any harm. Your rep starts the claim straight away. Most claims close within 5 to 10 days.

Full insurance comes with every order at no added charge. Your metals are covered for the full purchase price from vault to door.

Coverage handles loss, theft, and harm in transit. Once you sign, the box is in your care. That is why the signature step matters.

1. Processing: Your payment clears and the team gets to work (1 to 3 days).
2. Packing: Double-boxed with padding and tamper-proof tape.
3. Tracking: You get a tracking number by email. Follow it in real time.
4. Delivery: Adult signature required. No signature, no drop-off.