HelpVerification mode

Support

Find the right support path for account access, shipment questions, IRA rollovers, vault storage, or written cost requests.

Phone

(307) 293-4780

Reply Window

One business day in normal conditions

Primary CTA

Request Your Written Fee Schedule

Common

Questions we hear most

Support answers should point back to the written record: account status, shipment insurance, IRA custody rules, and storage details.

Quick Links

Where to go next

Your Account

View orders and account details.

Open Your Account

Shipping and Delivery

Track shipment timing, insurance, and signature rules.

Shipping Details

IRA Rollovers

Walk through the transfer or rollover path step by step.

IRA Guide
Support FAQ

Operational answers

Is every shipment insured?
Yes. Shipments carry insurance from controlled storage to confirmed delivery or depository receipt.
Can I keep IRA metals at home?
No. IRA metals must be held by an approved depository through the custodian structure.
Allocated versus segregated storage - what is the difference?
Allocated storage identifies bars or coins to an account. Segregated storage keeps a client's metal apart from other client holdings.

Liberty Gold Silver is a precious metals dealer. It does not provide tax, legal, or investment advice.

Request Your Written Fee Schedule