Our Iron-Clad Guarantees:Your Complete Peace of Mind
At Liberty Gold Silver, we stand behind every product and service with comprehensive guarantees that protect your investment and ensure your complete satisfaction. Our commitment to excellence is backed by concrete promises.
Four Pillars of Protection
Our comprehensive guarantee system covers every aspect of your precious metals investment experience, from authenticity to delivery to storage security.
Authenticity Guarantee
100% Product AuthenticityEvery precious metal we sell is guaranteed to meet or exceed stated purity and fineness standards.
Competitive Pricing Guarantee
Best Value PromiseWe guarantee competitive pricing on all precious metals with transparent, real-time market-based pricing.
Delivery Guarantee
On-Time Delivery PromiseYour precious metals will be securely packaged and delivered within our guaranteed timeframes.
Storage Security Guarantee
Complete Asset ProtectionIRA precious metals stored at our approved depositories are fully insured and segregated.
Our Service Promises
Beyond product guarantees, we promise exceptional service that exceeds industry standards and puts your interests first.
Expert Consultation
Professional guidance from precious metals specialists with decades of experience.
No pressure sales - education-focused approach
Transparent Communication
Clear, honest communication about markets, products, and processes.
No hidden fees, terms, or conditions
Regulatory Compliance
Full compliance with all federal and state regulations governing precious metals dealers.
Licensed, bonded, and insured operations
Customer Privacy
Your personal and financial information is protected with bank-level security.
Never sold, shared, or compromised
Our Commitment to Quality
We are committed to providing exceptional service and quality precious metals. All transactions are subject to our standard terms and conditions with transparent buy-back policies based on current market conditions.
Quality Standards
- Authentic precious metals from accredited mints
- Professional storage and secure delivery options
- Transparent pricing with detailed fee disclosure
Buy-Back Policy
- Buy-back prices based on current market spot prices
- Subject to market conditions and dealer spreads
- Contact us for current buy-back quotes
Price Matching Policy
Have a better offer? We want to earn your business. Upload any written price quote and we'll reach out with our best offer if possible.
How It Works:
- 1Upload your written quote or recent purchase invoice
- 2Our team reviews comparable products and current market conditions
- 3We contact you within 24 hours with our best available offer
Valid Quotes Include:
- Written quotes from authorized precious metals dealers
- Recent purchase invoices (within 30 days)
- Comparable products with equivalent specifications
Our Guarantees in Action
Real customers sharing their experiences with our guarantee program and how we delivered on our promises.
"Liberty Gold Silver delivered exactly what they promised. The rollover process was smooth, and the metals were exactly as described. Their guarantee gave me confidence in the purchase."
"When I had questions about authenticity, they provided detailed certificates and even offered to have the coins independently verified. That level of guarantee is why I trust them."
"Delivery was exactly on schedule, packaging was professional, and the products matched their description perfectly. Their guarantees aren't just marketing - they back them up."
Questions About Our Guarantees?
Our customer service team is here to explain our guarantees in detail and help you understand exactly how we protect your precious metals investment.
Call Us
1-800-555-GOLD
Mon-Fri 8AM-8PM EST
Email Us
guarantees@libertygoldsilver.com
Response within 24 hours
Live Chat
Available on website
Mon-Fri 9AM-6PM EST
Invest with Complete Confidence
Our comprehensive guarantees remove the risk from your precious metals investment. Experience the peace of mind that comes with iron-clad protection on every purchase.