Documentation First
Fee Transparency Comes Before Any Decision
We do not publish line-item pricing online, but we do spell out every applicable cost before you pick products. That way you can coordinate with your financial, tax, and legal advisors without pressure.
How the Process Works
Four checkpoints ensure you always know what you're approving. Each step results in written documentation you can reference later.
Discovery Conversation
We start by learning why you're interested in metals, which custodians or storage paths you prefer, and how hands-on you want to be. No commitments—just context.
Written Summary Before Funding
Before money moves, you receive a written outline covering potential custodial, storage, delivery, and dealer costs relevant to your scenario.
Trade Authorization
When you're ready to pick metals, we document the exact products, quantities, and prices tied to that trade. Nothing executes until you sign off.
Post-Trade Confirmation
You receive confirmations detailing settlement logistics, shipping or storage instructions, and any future costs tied to your chosen path.
What We Promise
Education-first conversations backed by hard documentation.
Low Price Guarantee
If you receive a written quote from another reputable dealer, share it with us. We'll review it through our proprietary system so your offer stays extremely competitive.
No Surprise Line Items
Every potential cost—custodial, storage, logistics—is discussed with a specialist before you approve products.
Plain-Language Explanations
We translate industry jargon into straightforward language so you always know what you're authorizing.
Frequently Asked Questions
Still curious how we handle documentation? Start here or schedule a conversation to walk through your exact scenario.
When do I learn about fees?
During the discovery call we outline which categories of fees might apply. Before you move funds, you receive a written summary so you can review everything with trusted advisors.
Do you ever execute trades without authorization?
No. Each trade package lists the specific metals, quantities, and prices. We only proceed after you approve that document.
What if I have questions later?
Your specialist remains available after settlement. If storage or custodian fees change, we walk you through updated documentation before any action is taken.